Dished Loyalty Club
When you sign up for the Dished Loyalty Club, you will earn points each time you purchase a pre-order meal through our online store (right now, grab 'n go meals do not qualify for points). To join the club, you must have a Dished store account. After you make a purchase, you will receive 5 points for every $1 spent.
For example, if you spend $60 you will receive 300 points in your loyalty club profile. When you have accumulated 750 Dished points, you can redeem them for a $5 store credit coupon. To see your points balance and redeem them, access your account through the “rewards” panel on our website homepage. If you do have enough points, you can use the slider to indicate how many points you would like to redeem. You will be given a coupon code for this amount; simply press “apply coupon” to automatically apply to your order. The code will also be stored in the section titled “Your Rewards” within the rewards panel.
Note: Once a customer has redeemed their points for a reward, the reward will remain in their account until they decide to use it on a purchase. Points are not automatically returned to a customer's account if a reward is redeemed and not used.
- When your order financial status is paid, you will receive your points.
- If your order is refunded, the points you received for that order will be deducted from your points total.
- Rewards are generated for shopping online (in-store rewards coming soon).
- Your rewards are based on your order subtotal including shipping and taxes, but excluding discounts. Therefore, if you use a $10 discount on a $100 order, you will receive the relevant point total for the $90 you paid out-of-pocket.
- If your purchase is partially refunded, the number of points relevant to the amount of money refunded will be removed from your rewards account.
Points should show up in your rewards panel immediately, but on occasion, they may take up to 24 hours to show up. Please reach out to us at firstname.lastname@example.org if they are not showing up 2+ days after ordering.
We currently do not offer loyalty points based on gift card purchases or purchases made using a gift card. We are working to be able to offer this in the future; we apologize for any inconvenience!
Supported Browsers and Devices
Our loyalty app supports Windows and Mac operating systems, Apple and Android mobile devices, and most major desktop browsers (Safari, Chrome, Firefox and Edge). It does not currently support Internet Explorer. To use our rewards program app, please use a supported browser or device.
Privacy and Data Collection
Our loyalty program app does not sell your personal information. Our app does connect and share information with our website platform; this means that, after you have consented to receive marketing emails on our website, you will also receive emails about your Dished loyalty program status/points and other campaigns related to Dished points. Customer records (points, name, purchase history, etc) are saved within our loyalty program app until we manually delete them based on requests through the app or through our website.See more information on the “Dished Loyalty Club” section on the How This Works page. Please email email@example.com with any questions!